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Master Of Code Global
Master Of Code Global

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Published in Chatbots Life

·Jan 18

The Top Chatbot Analytics Tools to Drive Conversion and Containment

It’s pretty difficult to overestimate the benefits AI-powered chatbots offer businesses, from agent cost savings due to solving repetitive requests, the opportunities continue to grow. According to Juniper research, cost savings, up-selling, marketing, and cart recovery are major retailer chatbot ‘push’ factors. Retailers will take advantage of these opportunities; propelling…

Chatbots

7 min read

The Top Chatbot Analytics Tools to Drive Conversion and Containment
The Top Chatbot Analytics Tools to Drive Conversion and Containment
Chatbots

7 min read


Published in Chatbots Life

·Nov 2, 2022

Engaging Your Customer with a Multilingual Chatbot

Customer service is a must-have for any business today. With the global reach of many companies, there is a real need to engage with customers at any time, in a convenient way for your customers. Chatbots provide the ability to enable that customer support in a 24/7 model, giving your…

Chatbots

11 min read

Engaging Your Customer with a Multilingual Chatbot
Engaging Your Customer with a Multilingual Chatbot
Chatbots

11 min read


Published in Chatbots Life

·Sep 28, 2022

Personalization and Authentication around Customer Experience using Conversational AI

When a Conversational AI solution is implemented, one early decision that needs to be made is the level of personalization that is required to create an exceptional customer experience. Our experience shows that the bots that are able to do more and are able to handle the more complex scenarios…

6 min read

Personalization and Authentication around Customer Experience using Conversational AI
Personalization and Authentication around Customer Experience using Conversational AI

6 min read


Published in Chatbots Life

·Sep 15, 2022

Conversational AI Chatbot Use Cases in Banking and Financial Services

Insurance, and Financial companies like Wells Fargo, Citigroup, Bank of America, JPMorgan Chase & Co., American Express, and Fidelity Investments own the largest call centers in the US and witht over 3.3 million call center workers nationwide. However, we’ve seen a shift in how enterprises are investing in technology to…

Banking

6 min read

Conversational AI Chatbot Use Cases in Banking and Financial Services
Conversational AI Chatbot Use Cases in Banking and Financial Services
Banking

6 min read


Published in Chatbots Life

·Aug 30, 2022

Platform Integration Makes Things Possible with Conversational AI Chatbots

Successful Conversational AI (CAI) solutions give users the ability to engage with businesses and brands when and how they want to. The control for engagement is with the user — no more waiting in long phone queues or having to visit a branch office to get things done. …

Conversational Ai

8 min read

Platform Integration Makes Things Possible with Conversational AI Chatbots
Platform Integration Makes Things Possible with Conversational AI Chatbots
Conversational Ai

8 min read


Published in Chatbots Life

·Aug 24, 2022

Using a Conversational AI chatbot expertise to #StandwithUkraine

Using the bot to identify and mark fake or secret information: UA Antispam Bot Ukrainian President Volodymyr Zelenskiy has signed a law forbidding the recording of all Ukrainian military, sites of shelling (including street names, transport stops, shops, factories) as well as any other civilian and military facilities. …

Chatbots

7 min read

Using a Conversational AI chatbot expertise to #StandwithUkraine
Using a Conversational AI chatbot expertise to #StandwithUkraine
Chatbots

7 min read


Published in Chatbots Life

·Aug 19, 2022

Attachment Detection Strategies for Virtual Assistants

Virtual assistants or chatbots hosted on channels such as Apple Messages for Business (AMB), Google Business Messages (GBM) and WhatsApp for Business (WA) meet users in apps they have already adopted. …

Chatbots

6 min read

Attachment Detection Strategies for Virtual Assistants
Attachment Detection Strategies for Virtual Assistants
Chatbots

6 min read


Published in Chatbots Life

·Aug 17, 2022

Removing Obstacles for Companies to Innovate with Conversational AI

Macroeconomic issues such as supply chain disruption, input cost inflation, and employee shortages continue to dominate headlines. Amidst the uncertainty, organizations are turning to technology to solve their “heart of the business” challenges. …

Innovation Management

3 min read

Removing Obstacles for Companies to Innovate with Conversational AI
Removing Obstacles for Companies to Innovate with Conversational AI
Innovation Management

3 min read


Published in Chatbots Life

·Aug 10, 2022

Three Secrets Behind Impactful Troubleshooting Chatbot Conversation Flows

At Master of Code, we talk a lot about Conversation Design, how to plan a conversation flow diagram and the importance of the flow and feel of a chatbot. Customer support, user or patient management, and answering customer questions are all great use cases that a conversational AI chatbot is…

Conversation Design

4 min read

Three Secrets Behind Impactful Troubleshooting Chatbot Conversation Flows
Three Secrets Behind Impactful Troubleshooting Chatbot Conversation Flows
Conversation Design

4 min read


Published in Chatbots Life

·Aug 1, 2022

The Most Successful Airport Chatbots Examples

A few years ago, only 9% of airports were utilizing chatbots to communicate with customers. Adoption since then has continued to increase, with a projected spend of $3.69 billion USD projected by 2027 for the airports and aviation industries in AI-related services. With this rise of Conversational AI chatbots, airports…

Airports

6 min read

The Most Successful Airport Chatbots Examples
The Most Successful Airport Chatbots Examples
Airports

6 min read

Master Of Code Global

Master Of Code Global

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